Videos

The first step in changing the way you use water is by understanding how much water you use. The best place to find this information is on your monthly water statement. Pull out your water statement and follow these steps to learn more about it and your water use.

Designed for computers and mobile devices, the CustomerConnect water portal at www.MSWD.org/CustomerConnect provides a wealth of information and insights about your water use. It’s now easier than ever to pay bills and manage automatic payments; set and receive leak alerts; identify water waste…

MSWD complies with regulations that require the annual publication of a Consumer Confidence Report on water quality. It provides source water analysis, performance on water quality standards and other information regarding the quality of your water supply. The Water Quality Report, sent to…

While prospecting for water, early homesteaders in the desert discovered the hot springs that made this area famous. It was not until 1940, however, that the first subdivisions were established and L. W. Coffee started the village he called Desert Hot Springs. Early Water Company The critical…

Virtual Tour of the Alan L. Horton Wastewater Treatment Plant - How does Mission Springs Water District treat your wastewater?

 MSWD, like any other municipality, is potentially subject to a disaster event, whether man-made or natural. Water and wastewater utilities could potentially suffer from problems during an emergency, such as equipment failure, leaking pipelines, fluctuations in water pressure, concerns about…

For over 65 years, MSWD has been managing groundwater through conservation, groundwater protection projects, and general stewardship of its multi-award-winning water resources.

Human activities can pollute groundwater, both in terms of groundwater quality and quantity. MSWD is dedicated to protecting our groundwater supply for generations to come. One of the most important ways the District does this is by replacing septic systems with central sewers to treat…

Before you turn on your tap and after every flush, know that there are many hardworking employees at MSWD dedicated to protecting your health and our groundwater. It takes a team of dedicated, hard-working individuals to keep our taps flowing and toilets flushing.

Don't let wipes or FOGS become Clogs. You may not know it, but every time you pour fat, oil, or grease (FOG) down your sink (e.g., bacon grease), you are contributing to a costly problem in the sewer collection system. Remember to place a wastebasket in each bathroom for solid wastes like…

Spring is one of the best times of the year to replace grass with desert-friendly landscaping. Watch this video and learn more!

Local business leaders, members of the public, and elected officials gathered Friday, June 10 to celebrate the start of the construction of Mission Springs Water District’s new Regional Water Reclamation Facility.

Funded primarily by grants and low-interest loans, the new treatment plant…

Local business leaders, members of the public, and elected officials gathered Friday, June 10, to celebrate the start of the construction of Mission Springs Water District’s new Regional Water Reclamation Facility.

Funded primarily by grants, the new treatment plant will treat an…

Funded primarily by grants and low-interest loans, the new treatment plant will treat an additional 1.5 million gallons of wastewater per day. This new capacity will allow more homes currently using a septic tank system to connect to the MSWD’s treatment system. The state-of-the-art facility…

A leaky toilet isn’t just a nuisance, it can also waste up to 200 gallons of our much-needed water per day! The simplest way to find toilet leaks is by adding a drop of food coloring in the toilet tank. If you see color in your toilet bowl after 5 minutes, you know there is a leak. Some toilets…

Saving water is no mystery with the help of MSWD.

We can all do our part to conserve water and protect our precious resources. Check out this fun video and learn ways to save!

MSWD has partnered with several community organizations to provide resources for customers struggling to pay their water bills. 

Did you know MSWD's water is world-renowned? Yes, we've won 10 International Water-Tasting Awards. 

Did you know MSWD calls, texts, and emails customers during water emergencies and outages? That’s why it’s important to update your contact information so that we have the best numbers to reach you.