Disconnection/Restoration of Service – The following charges applies for all disconnection or reconnection of service. If water service is disconnected for non-payment of bills, the outstanding balance, any additional fees due as listed below,
plus a fee for disconnection and reconnection of service must be paid in our office between 7:30 a.m. to 5:00 p.m., Monday through Thursday and 7:30 a.m. to 4:00 p.m. on Friday, excluding district holidays, before service will be restored.
No payments can be accepted by our field employees. For both water and sewer service, the monthly fixed charge will apply to all accounts, whether the meter service is active or not.
Why? Once connected to the water or sewer system, capacity to service your property must be permanently available. Ongoing maintenance and costs associated with that capacity must be recovered rather than spread to other active rate payers.