The COVID-19 outbreak will not impact your water service. Mission Springs Water District (MSWD) will continue to provide safe, reliable water and is being proactive to assure quality water and wastewater services will continue if the COVID-19 arrives the Desert Hot Springs area.
COVID–19 is a respiratory illness, like the flu, which is spread person to person.
MSWD Declares Local Emergency, click here
to view MSWD’s press release regarding Coronavirus.
to view MSWD’s Operational Changes Announced for COVID-19 Response as of Monday, March 16, 2020
- The coronavirus has no impact on the quality or supply of your tap water. As always, your tap water is both available and safe.
- While it’s always advisable to stock bottled water at home in case of emergencies that disrupt the water supply, Mission Springs Water District (MSWD) does not expect this health outbreak to disrupt service to our customers.
- MSWD is committed to providing its customers with safe and reliable water.
- MSWD delivers water of the highest quality and meets all stringent state and federal drinking water requirements. This information is detailed and available in the 2018 Water Quality Report
- Please review Frequently Asked Questions (FAQs) about your water and COVID-19
The coronavirus outbreak is a quickly evolving public health situation and MSWD encourages all our valued customers to stay informed and up-to-date. Below are some resources that offer information and how to stay healthy.
As of Monday, March 16th, following the governor’s guidance to avoid or slow the spread of the disease, the MSWD lobby will be temporarily closed to the public.
During this time, payments can be made in the following ways:
- placed in the drop box outside the office entrance
- mailed to the office
- use of "Pay Near Me" program at 7-11, CVS and Family Dollar stores
- electronically paid through your bank
- MSWD’s e-pay system at www.mswd.org
- call in for payment 760.329.6448
MSWD staff’s schedule has also been altered to a rotating schedule. These measures are being put into place in order to isolate staff as recommended by the US Centers for Disease Control and Prevention (CDC) efforts to “Flatten the Curve” to protect both our community and staff.